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Welcome to Customerland!

Customerland is a podcast about customers how to get more of them, how to keep them, what makes them tick. We talk to the experts, the technologies and occasionally actual people – you know customersto find out what they’re all about. So if you’re a CX Pro, a loyalty marketer, a brand owner, an agency planner, if you’re a CRM and personalization geek, if you’re a customer service CSAT / NPS nerd, you finally have a home.