In episode 4 of TheCustomer News, Rafer and guests cover the broad headlines in customer strategy:
- Restaurant Loyalty programs are up 12% over last year What’s behind the numbers?
- GroupM’s Ethical Data app for marketers Is this just about risk mitigation or can it be a tool for deeper customer engagement?
- Valentine’s Day sales are predicted to be up 20% over last year. How and why the sizable bump?
Roundtable Discussion:
How to create a better customer experience as privacy rules and regulations continue to evolve and customer empowerment is on the rise.
This episode’s guests: