QT

In the latest edition of TheCustomer Quick-Take: Paying attention to the coming Org Chart shifts, Delivering self-serve tech…

In the latest edition of TheCustomer QT: Taking comfort in failed digital transformation (you’re not alone), Chances are…

In the latest edition of TheCustomer QT: Privacy pays off, editable stacks are here, the limitations of big…

In today’s edition of TheCustomer QT: On the edge of data privacy hell, how to keep good employees,…

Things we think you should be aware of (the latest edition of TheCustomer QT): Still solving for solid data…

In this week’s edition of TheCustomer QT:  Deep in the data privacy weeds, Why is your customer crying,…

In this week’s installment of TheCustomer QT – The problem and the fix for CX, Honesty & empathy…

In the latest edition of TheCustomer QT:  Consumer expectations unexpected shifts, better metrics, the marketing talent gap, and…

In the latest edition of TheCustomer QT:  Re-shaping email, Customer data efficiencies, CX leaders’ purchase priorities, and a…

In the latest edition of TheCustomer QT – Marketers’ struggles and our responses, What does ‘trust’ mean to…