Browsing Category
QT
76 posts
TheCustomer Quick-Take: 3/29/23
In this week’s edition of the QT – Have you ever seen such a frenzy over technology like…
TheCustomer Quick-Take: 3/23/23
In this week’s edition of the Quick-Take: When was the last time you weren’t surprised when you took…
TheCustomer Quick-Take: 3/8/23
In today’s edition of TheCustomer Quick-Take: Thinking about doing personalization well, Looking for loyalty in all the wrong…
TheCustomer Quick-Take: 3/1/23
In today’s edition of TheCustomer Quick-Take: Correct me if I’m wrong here but wouldn’t you want to know…
TheCustomer Quick-Take: 2/21/23
In today’s edition of TheCustomer QT: 10 reasons why you need to keep investing in your personalization efforts, and a…
TheCustomer Quick-Take: 2/16/23
A note from the Editor – How can you expect to exceed customer expectations if you don’t have…
TheCustomer Quick-Take: 2/14/23
In today’s edition of the QT: Marketers taking their eye(s) off the ball, what the Bing/ChatGPT mashup really…
TheCustomer Quick-Take: 2/9/23
In today’s edition of TheCustomer Quick-Take: Paying closer attention to loyalty (twice), how to not get hung up…
TheCustomer Quick-Take: 2/7/23
Technically, we’re past the season of forecasts & prognostications but IDC’s “Future of CX” list is unusually meaty…
TheCustomer Quick-Take: 2/2/23
Editor’s Note: In today’s edition of the QT: Fixing the personalization / privacy paradox, the path to CMO…