Drift Welcomes New VP Of Customer Success & Chief Customer Officer

Drift, a revenue acceleration platform, appointed Bart Hammond as Chief Customer Officer and Ryan Schultz as VP of Customer Success. The new hires will lead the company’s global field operation with a focus on helping build world-class customer experiences across onboarding, retention, professional services and expansion to drive revenue acceleration.

Previously, Schultz led identity security platform Okta’s North America Enterprise Success organization, while Hammond spent 30 years helping drive customer success experiences across the entire post-sales lifecycle for various security organizations.

“We love seeing our customers accelerate their revenue and we’re committed to building momentum around customer success,” said Todd Barnett, CRO of Drift, in a statement. “Drift’s founding principle is to put the customer at the center of everything we do. Bart and Ryan will evolve our customer-facing processes to ensure that every customer sees revenue impact from Drift.”

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Previous Article

Outdoor Sportsman Group Networks Expand Partnership with Alida

Next Article

springbig Announces Partnership with Lendica

Related Posts

Subscribe to TheCustomer Report

Customer Enlightenment Delivered Daily.

    Get the latest insights, tips, and technologies to help you build and protect your customer estate.