Alida (formerly Vision Critical), creator of the world’s first CXM and insights platform, today announced the appointment of David O’Malley as Chief Revenue Officer. O’Malley’s extensive experience leading enterprise sales at high-growth SaaS companies will support Alida in accelerating global growth in the Customer Experience Management (CXM) market.
As a global enterprise technology executive, O’Malley brings a 30-year career with deep expertise in creating organizational transformations, scaling growth for global SaaS companies and creating high-performance teams that build long-term EBITDA and shareholder value. He joins Alida after leading software companies in past roles such as Chief Revenue Officer for Octo Telematics, President of Financial Services Market Unit at SAP, Senior Vice President at TransUnion and Head of Sales for the Americas at Oracle.
“I’m delighted to join a team that aspires relentlessly to disrupt the fast-growing CXM space with a unique and differentiated value proposition,” said O’Malley. “I’m keen to get started and build on the company’s already high-performing sales culture and global ecosystem.”
In his capacity as Chief Revenue Officer, O’Malley will lead Alida’s sales teams in the Americas and EMEA and manage global partners, both within the enterprise and commercial SME segments. He will focus on revenue generation and customer acquisition through strategically scaling the Alida sales organization and delivering on its go-to-market strategies and processes.
“We are thrilled to add David’s deep expertise to our team at Alida,” said Ross Wainwright, CEO of Alida. “He brings a unique blend of leadership experience across differing vertical industries and understands that above all else, success comes from listening to your customers and employees. David brings strategic sales excellence and a proven playbook that will help to build on Alida’s momentum and exciting growth trajectory.”
Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That’s why Alida created the world’s first CXM and insights platform to turn customer truth into action. For over 20 years, iconic brands like BuzzFeed, LinkedIn, and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Alida’s unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time.