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Design
17 posts
Disrupting UX design with data intelligence
We live in an increasingly data-rich world. Recent studies from market intelligence firm International Data Corporation predict that…
Wrangling the Wild West of Digital Dashboards
“It’s complicated right now. Carmakers have invested in cutting-edge UI design without any boundaries or industry standards.” Are…
Is the UX/UI Sky Really Falling?
Generative AI is all the buzz, the rage and for a lot of professions, it’s also the source…
Swipe Right: How to Build the Best User Experience
Identifying the best user experience in software design involves a combination of focused outcomes, innovative thinking, and the…
Experience Design: STOP….and Think Like A Customer
Customer expectations are continuously changing and evolving – you need to keep up. Only by delivering relevant, seamless customer experiences will you prevent your customers from looking elsewhere.
Should You Focus on Product Design or Service Design?
When the straightforward application of design thinking techniques lead to unexpected or undesirable outcomes, it may be time to ask yourself: Are youdesigning for a product, or a service?
Designing for Customer Wellbeing: a Conversation Andrew Hogan, Principal Analyst at Forrester
Andrew is a Principal Analyst at Forrester focusing on their CX practice, but his writings betray an affinity for design and designing for customer wellbeing.
Design Thinking is the Core of Disruptive Innovation
When design thinking principles are applied to innovation and strategy, the success rate for innovation significantly improves.
(Design) Thinking Through the Difficult Times
Design thinking is at its best when both the problem and the solutions are not very well defined, and when there is a significant involvement of human emotions.
Can We Design User Experiences with Emotional IQ?
It was a proud moment when I earned my title as Experience Designer after earning my Master’s degree.…
5 Planes of UX/UI: How to Create Convenient User Interfaces
Jesse Garrett created the “5 planes of UX.” Simple to understand and extremely visual. But how can you use this in your work as a designer in a UI design company?
Common Misconceptions about UX/UI Designers
UX and UI are often used interchangeably, but the truth is that there is a world of difference in their meanings. Simply put, UX stands for user experience design, whereas UI stands for user interface design. While both share a professional relationship, their roles vary depending on the different aspects of the product development process and design discipline.
What Actually Is Design Thinking?
Design thinking eschews traditional development processes in favor of an agile, flexible method for developing products and services with a unique focus on the customer.
It’s Not Always About Making Things Easier …
It may not always be the case that less UX friction translates to fewer obstacles for the end-user to overcome in order to use your product.
Can you Solve the “My Car is Allergic to Vanilla Ice-Cream” Problem?
A lot of people have written about this famous story of a customer’s Pontiac that didn’t start when he bought vanilla ice cream. Here’s a take on the story from the #CX lens.
Designing for Actual People: Human-Centered Design Comes of Age
The rising torrent of customer data has elevated the need for human-centred design to a business-critical level in the digital age.
Human-Centered Design is a CX Imperative: Kaiwei Tang
Design is about identifying what users are not telling you — problems that are not obvious — and putting yourself in a user’s shoes so that you can feel their pain, anxiety and desire.