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TheCustomer QT
1237 posts
Conversations with TheCustomer: Executing Great CX
Nicole Kealey of Alida, and Alan Weber of IDC talk with us about some of the bigger challenges to executing great CX.
Conversations with TheCustomer: Paula Thomas
In this episode of “Conversations with TheCustomer“, Paula Thomas talks about where the most innovative approaches in loyalty are coming from, how some of those approaches are winning customer loyalty
Best of: TheCustomer Roundtable Roundup
What happens when you put 5 (or 6) Customer Engagement Pros together in the same room? We call…
Welcome to TheCustomer
Better Customer Outcomes. Our mission at TheCustomer is to supercharge your enterprise growth strategies. In the evolving landscape…
TheCustomer Announces Appointment to Board of Directors
Michael Fisher Ed.D. joins board of global customer insight publication
Conversations with TheCustomer: Chuck Ehredt, CEO of Currency Alliance
What should you be asking of your Loyalty Program? Chuck Ehredt, CEO of Currency Alliance, came into the…
Conversations with TheCustomer: Don Vaughn, Head of Product at Invisibly
Dr. Don Vaughn is head of product for Invisibly and has a lot to say about the state of market research and where/how marketers are learning to gather accurate, actionable consumer insights.
TheCustomer Interview: Fara Haron, Regional CEO of Majorel
"It's really about how to incorporate those things into getting the best customer experience - not really just trying to automate everything, but to integrate that in a very personal way."
TheCustomer QT November 24, 2020
So tl;dr. The purpose of TheCustomer QT (Quick Take) is to synopsize the important news and data of…
Conversations with TheCustomer: Robert Passikoff on Measuring Patriotic Brands
Earlier this month we published the findings from the 18th annual "Most Patriotic Brands" survey as compiled by Brand Keys.